| Help Desk Portal

Libertex Invest

Libertex Invest (11)

Unique features of investing in Libertex Invest accounts

See all articles

Banking

How can I fund my account?

Specific Features of Depositing & Withdrawing Funds via PayPal

Payment processing schedule during holidays

In which currency can I deposit or withdraw funds?

There was an error when processing my deposit. What should I do?

See all articles

Withdrawals (7)

How do I withdraw funds from my trading account?

How long does it take to process my withdrawal request?

Can I withdraw funds to my companion's/friend's account?

My withdrawal request keeps getting rejected. Why is this happening?

Can I withdraw funds if I have open positions?

See all articles

Providing Identification Documents (1)

You have requested a scanned copy of my ID/passport, my credit card, etc. What should I do?

See all articles

Verification

Libertex Profile Verification (12)

How do I verify my Libertex profile?

How can I delete my personal data according to GDPR's ('right to be forgotten')?

I need to verify my source of funds

How long does it take to process a personal information change request?

How do I reset the password for my account?

See all articles

Trading Conditions

Libertex for Beginners (4)

Leverage and multiplier: key features and how they work

What is the difference between Retail and Professional Clients?

How Do I Know My Status: Retail or Professional?

See all articles

Trading platforms and terminals

Libertex Trading Platform (21)

Market Overviews

When I try to make a transaction, I get the No Quote Available message. What does this mean?

How do reports on active and closed transactions work?

Increasing an Active Trade Amount

What does it mean to reinvest floating profit?

See all articles

Changes to charging commission in MetaTrader 4

Changes to the spread and commission for the minimum trade volume in MetaTrader 4

See all articles

Trading Transactions

Complaints on Libertex Transactions (4)

What is Split? (Libertex Platform)

Why was my trade not opened?

The market is moving my way, but my trade is still out of money. How is this possible?

Do CFDs expire on Libertex? How does this happen?

See all articles

Complaints on MT4 transactions (3)

What is Split? (MetaTrader)

What is a Stop Out for MT4 Market and MT4 Market Pro accounts?

Expiry on MT4 accounts

See all articles