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Withdrawal request processing time may vary according to the payment method you have selected.

Please keep in mind that, as per our company policy, we are not allowed to process withdrawals to third party bank accounts.

There may be multiple reasons for your withdrawal request being rejected:  

Yes, you can withdraw funds if you have open positions.

SWIFT is an international banking standard that allows banks to identify one another.

IBAN stands for International Bank Account Number, meaning a unique number identifying a client account with a bank or other financial institution.