Libertex Profile Verification

How do I verify my Libertex profile?
As per the applicable laws and regulations governing our company's business, we are required to verify each client's trading account within 15 day...
How long does it take to process a personal information change request?
Such requests are processed within one business day.
How do I reset the password for my account?
To reset your account password, please go to our web based platform at https://app.libertex.com/#modal_restorePass or use the menu in Libertex mobile app. ...
Are you regulated?
Indication Investments Ltd (hereinafter, the Company) is licensed and regulated by the Cyprus Securities and Exchange Commission (hereinafter, CySEC) and ha...
How do I change the password for my account?
If you are using the mobile platform, open the More tab, go to Manage Profile and select Change Password. In web based platform, go to Manage Profile  and c...
How do I change my mailing address?
To change your physical or email address:  1. In mobile platform, open the More tab, go to Manage Profile and select Edit Personal Details.  2. In web bas...
Can I change the name in my profile?
As per the applicable regulations and Libertex security policies, you are not allowed to reassign your account to a third party.
I cannot make any transactions, trading is blocked. What is happening?
Please make sure you have verified your profile by submitting all required documents. If you are not sure whether your account has been verified or do not k...
Why can't I trade with a balance of EUR 2,000?
According to the laws and regulations governing the business of Indication Investments Ltd. we are obliged to verify the identity of our every client. I...
How to recover a password to a different electronic address?
If you made a mistake when typing an email address and lost access to the account, you can still restore the password to the trading account. To do this yo...