Banking
Deposits
- How can I fund my account?
- Conversion rate when depositing or withdrawing
- There was en error when processing my deposit. What should I do?
- I sent funds via wire transfer, but I forgot to specify my Trading Account Number or specified it incorrectly. What should I do now?
- I have funded my account through wire transfer, but the funds have not been credited to my trading account yet, What should I do?
Withdrawals
- How do I withdraw funds from my trading account?
- How long does it take to process my withdrawal request?
- Can I withdraw funds to my companion's / friend's account?
- My withdrawal request is constantly being rejected. Why is this happening?
- Can I withdraw funds if I have open positions?
- What is transit account and how do I know whether I need to provide one?
- What are correspondent bank account, name, and code and how do I know those?
- What is SWIFT code and how do I know it?
- What is IBAN and how do I learn it?